Shipping Policy
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At Pichwai Artist, we take pride in delivering beautiful handcrafted Pichwai paintings and artworks safely to your doorstep. Please review our shipping policy below to understand how we handle order processing, shipping, and delivery.
1. Order Processing
- All orders are processed within 2–5 business days after payment confirmation.
- Since our products are handmade, additional time may be required for preparation, depending on the complexity of the artwork.
- You will receive an email or WhatsApp confirmation once your order has been dispatched.
2. Domestic Shipping (Within India)
- We deliver across all major cities and towns in India.
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Standard delivery time: 5–10 business days after dispatch.
- Delivery times may vary depending on location, courier delays, or public holidays.
3. International Shipping
- We offer worldwide shipping on select products.
- Delivery timelines vary between 10–21 business days, depending on destination and customs clearance.
- International orders may be subject to import duties or taxes levied by the destination country. These charges are the customer’s responsibility.
4. Packaging
Each artwork is packed with the utmost care using high-quality materials to ensure it reaches you in perfect condition. In case of visible damage to the packaging upon delivery, please refuse the parcel and contact us immediately.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your shipment directly through our courier partner’s website.
6. Delays & Exceptions
We strive to deliver on time, but delays may occur due to unforeseen circumstances (e.g., natural disasters, courier delays, or strikes). Pichwai Artist is not liable for delays caused by third-party logistics providers.
7. Contact Us
For any questions regarding your shipment, please contact:
Email: info@pichwaiartist.com
Phone: +91 7296976088, +91 9461384588
Website: https://pichwaiartist.com
